Your honest Rappi review
Product range tops Rappi's strengths, but promotions run it close, 60 Colombian users say.
A question for Colombia: Rappi is one of the country's biggest apps. Tell us what it gets right and what it should fix. Your answers stay private.
How often do you use Rappi?
What does Rappi do best?
What should Rappi fix or improve?
Delivery times and punctuality stand out as the top concern, with many people wanting faster and more reliable delivery service. Working conditions and pay for delivery riders and staff are another recurring theme, alongside calls for better prices, more discounts, coupons, and promotions. Some also mention improving the app interface, search/filtering, customer service, staff selection and presentation, and expanding availability to more cities. A notable portion of respondents expressed general satisfaction, saying there is nothing to change.
A themes summary of 60 free-text responses · individual answers kept privateAggregate results from verified voters. Free-text answers are summarised into themes; individual responses are kept private and never shown.
