Tell us which app you shop with most and how it's working for you.
People are largely satisfied overall, with many saying they wouldn't change anything, but where changes are wanted the dominant theme is shipping: high delivery fees, slow or unreliable delivery times, and requests for free or faster shipping. Pricing is another major concern, with calls for lower prices, more discounts, coupons, and installment/credit options. A notable share also raised trust and quality issues—fake sellers, counterfeit or misleading products, damaged items on arrival, and a desire for stronger buyer protection, better filters, clearer product descriptions, and improved customer service, along with occasional complaints about service fees, ads, and app usability.
Every ballot is one World ID holder. No bots, no repeat voting, no weighting applied.
Sampling error for this many ballots. The crowd is self-selected, so this is not a representative panel.
Summarised into themes by machine, then reviewed. Individual responses are never shown.
Aggregate results from verified voters. Free-text answers are summarised into themes; individual responses are kept private and never shown. A read-only record of what World ID holders expressed in our polls — not VoxPop predictions, and not financial advice.