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Review · TechClosed · 3 questions171 voters
What the crowd rated

Your honest Mercado Pago review

Help us build an honest, verified review of Mercado Pago: how you use it, what it does best, and the one thing you'd change.

51%Most daysQuestion 1
44%Money transfersQuestion 2

Question by question

Question 1Pick one
How often do you use Mercado Pago?
Most days51%87
Sometimes20%34
Every week17%29
Rarely11%19
I've never used Mercado Pago1%2
Question 2Pick multiple
What does Mercado Pago do best?
Voters chose more than one answer, so these shares add up to more than 100%.
Money transfers44%75
Paying in stores (QR)29%49
App experience16%28
Investments (rendimientos)13%22
Nothing, honestly12%20
Customer support9%15
Fees and costs5%8
Other (tell us)1%2
Question 3Written answers
What should Mercado Pago fix or improve?
In their own words

Most respondents who offered concrete suggestions focused on lending: many want lower interest rates on loans and credit cards, easier or fairer loan approval, and higher yields on money held in the wallet. Costs and commissions (transfer fees, sending fees) were another recurring concern, alongside calls for stronger customer service (especially human support), better fraud/security protections, and clearer resolution when money is sent by mistake or stolen. Smaller groups asked for expanded features like crypto/investment trading and fewer app changes or intrusive promotional notifications. Alongside these critiques, a large share of respondents said they were satisfied and had nothing to change, describing the app as reliable and easy to use.

A themes summary of 171 written-in answers. Individual answers are kept private.
Who answered, and how we count itSampling, free-text handling and full methodology171
Verified humans
171

Every ballot is one World ID holder. No bots, no repeat voting, no weighting applied.

Margin at 95%
±7.5 pts

Sampling error for this many ballots. The crowd is self-selected, so this is not a representative panel.

Written-in answers
173

Summarised into themes by machine, then reviewed. Individual responses are never shown.

Aggregate results from verified voters. Free-text answers are summarised into themes; individual responses are kept private and never shown. A read-only record of what World ID holders expressed in our polls — not VoxPop predictions, and not financial advice.