SurveyClosed

Your honest Mercado Pago review

51% of Mercado Pago users rely on it most days, with money transfers its standout strength.

Help us build an honest, verified review of Mercado Pago: how you use it, what it does best, and the one thing you'd change.

How often do you use Mercado Pago?

Most days87 · 51%
Sometimes34 · 20%
Every week29 · 17%
Rarely19 · 11%
I've never used Mercado Pago2 · 1%

What does Mercado Pago do best?

Money transfers75 · 44%
Paying in stores (QR)49 · 29%
App experience28 · 16%
Investments (rendimientos)22 · 13%
Nothing, honestly20 · 12%
Customer support15 · 9%
Fees and costs8 · 5%

What should Mercado Pago fix or improve?

Most respondents who offered concrete suggestions focused on lending: many want lower interest rates on loans and credit cards, easier or fairer loan approval, and higher yields on money held in the wallet. Costs and commissions (transfer fees, sending fees) were another recurring concern, alongside calls for stronger customer service (especially human support), better fraud/security protections, and clearer resolution when money is sent by mistake or stolen. Smaller groups asked for expanded features like crypto/investment trading and fewer app changes or intrusive promotional notifications. Alongside these critiques, a large share of respondents said they were satisfied and had nothing to change, describing the app as reliable and easy to use.

A themes summary of 171 free-text responses · individual answers kept private

Aggregate results from verified voters. Free-text answers are summarised into themes; individual responses are kept private and never shown.

VoxPop
Our insights are a read-only record of what our World ID holders expressed in our polls, not VoxPop predictions. The crowd's read is not to be considered financial advice.
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