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Review · FinanceClosed · 3 questions932 voters
What the crowd rated

Rate your money app

The app you use to hold, send or spend money: how good is it really?

32%My bank's own appQuestion 1
4.0average rating out of five, from the 888 who use one.Question 2

Question by question

Question 1Pick one
Which app do you use most to manage your money?
My bank's own app32%302
Mercado Pago18%164
GoPay12%114
I mostly use cash11%100
DANA10%95
Nequi5%46
Nubank4%37
OVO2%16
Other (tell us)6%58
Question 2Rating scale
How good is it overall?
4.0Average out of 5
74%Rate it good or better
6%Rate it poor or worse
33%
41%
20%
Excellent · 33%Good · 41%Okay · 20%Poor · 3%Terrible · 3%
The average and both shares exclude the 44 voters (5%) who said they do not use one, leaving 888 ratings.
Question 3Written answers
What's the one thing you'd change about it?
In their own words

Overall sentiment is largely positive, with many respondents saying they're satisfied and wouldn't change anything about ease of use, speed, and reliability. Where changes were requested, the most common themes were lowering fees, transfer charges, and interest rates on loans/credit, followed by requests for stronger security, better fraud protection, and improved customer service. Other recurring suggestions included more rewards, cashback, and promotions, faster or more stable app performance, and expanded features such as crypto support, broader investment options, and higher credit limits.

A themes summary of 932 written-in answers. Individual answers are kept private.
Who answered, and how we count itSampling, free-text handling and full methodology932
Verified humans
932

Every ballot is one World ID holder. No bots, no repeat voting, no weighting applied.

Margin at 95%
±3.2 pts

Sampling error for this many ballots. The crowd is self-selected, so this is not a representative panel.

Written-in answers
990

Summarised into themes by machine, then reviewed. Individual responses are never shown.

Aggregate results from verified voters. Free-text answers are summarised into themes; individual responses are kept private and never shown. A read-only record of what World ID holders expressed in our polls — not VoxPop predictions, and not financial advice.