SurveyClosed

Rate your money app

32% · My bank's own app

The app you use to hold, send or spend money: how good is it really?

Which app do you use most to manage your money?

My bank's own app302 · 32%
Mercado Pago164 · 18%
GoPay114 · 12%
I mostly use cash100 · 11%
DANA95 · 10%
Nequi46 · 5%
Nubank37 · 4%
OVO16 · 2%

How good is it overall?

Good364 · 39%
Excellent291 · 31%
Okay177 · 19%
I don't use one44 · 5%
Poor31 · 3%
Terrible25 · 3%

What's the one thing you'd change about it?

Overall sentiment is largely positive, with many respondents saying they're satisfied and wouldn't change anything about ease of use, speed, and reliability. Where changes were requested, the most common themes were lowering fees, transfer charges, and interest rates on loans/credit, followed by requests for stronger security, better fraud protection, and improved customer service. Other recurring suggestions included more rewards, cashback, and promotions, faster or more stable app performance, and expanded features such as crypto support, broader investment options, and higher credit limits.

A themes summary of 932 free-text responses · individual answers kept private

Aggregate results from verified voters. Free-text answers are summarised into themes; individual responses are kept private and never shown.

VoxPop
Our insights are a read-only record of what our World ID holders expressed in our polls, not VoxPop predictions. The crowd's read is not to be considered financial advice.
Get the calls worth watching